Barter policy

With the desire to bring satisfaction to customers when buying goods, we have regulations in case you want to change or return goods; to ensure that the products you buy are the products that are most satisfactory.

In case of returning goods or exchanging goods:

• The goods are not of the right type and design as customers order.
• Not enough quantity, not enough set as in the order.
• The external situation affected such as packaging tearing, peeling, breakage …
• Goods are defective, not qualified as not operating, objective damage within the warranty scope of suppliers, manufacturers …

The case cannot be exchanged or returned:

• Resend the goods incorrectly, not the products of Nhat Tien Thanh Company.
• Violation of manufacturer’s use regulations, product protection.
• Returned goods that have errors arising from the shipping process from where the customer came.
• Products that have been used for more than 1 month, after 1 month, the product will be entitled to the warranty of the product.

For more information about the policy of return and exchange, please contact: Phone: 08 29 225 250 ext 100